Showing posts with label job hunting. Show all posts
Showing posts with label job hunting. Show all posts

Monday, January 23, 2012

Focusing Your LinkedIn Profile for Multiple Careers, Interests, and Job Hunting


Dealing with LinkedIn Multiple Personalities

Four Solutions


Life is complicated and so are people and careers. You can argue that it was simpler when one worked for one company all week for 40 years and then retired at 65. You got a gold watch and a pension. Life was good. (Maybe.)

Today, when the social contract between workers and employers has been shredded, stomped-on and burned to ashes, when pensions are replaced by 401(k)’s (or 403(b)’s) or retirement plans just don’t exist, and when most employees stay with an employer for 2 to 3 years and when most employers are looking for temps and part-time workers, things ARE more complicated. As a result, many people now like to advertise their multiple careers, career changes, hobbies turned businesses, consulting gigs, blogs, freelance work and, when necessary, they may be looking for multiple jobs. (This doesn’t even touch on those of us with multiple personality disorder.)

But LinkedIn, bless their networked hearts, insists in their User Agreement, that you can have one profile and one profile only. And this is one of the rules that they actually enforce!

Very recently, Viveka von Rosen, CEO of Linked Into Business, and known on Twitter by the handle @LinkedInExpert wrote a great blog post on the subject, “7 Ways to Deal with Multiple Businesses on LinkedIn.” (Yes, you should read it!)

Viveka also hosted a session of #LinkedInChat (on 1/17/2012) where the same issue was the main part of the discussion.

So how do people balancing multiple careers, new careers, encore careers, consulting businesses, flea market sales, dog sitting sidelines, freelancers and job hunters all fit everything into a single profile?

(This is entirely separate from the issue of people who, intentionally or by accident, set up more than one profile. Almost any day of the year, there’s somebody asking the question, “How can I consolidate two – or more – profiles into one. We’ll have to deal with that in a different blog post.)

Viveka herself brought up Solution No. 1: Focus on one thing at a time. Focus intensely on what you want to accomplish in the next six months: whether it’s your career, your freelance work, your consulting, or you job hunt. Then adjust your profile accordingly.

Some of things you may want to do:
  • Make sure your headline reflects your choice (use your 120 characters well). You don’t have to list everything. Focus. 
  • Your Summary should use your keywords for search purposes. You have 2000 characters here, so edit carefully. 
  • Your Experience section (that stuff “below the fold” in your profile, if you know the newspaper reference), no longer has to be listed chronologically. So move up the sections that emphasize the things you are focusing on (a specific career, service, job search target). 
  • Make sure your search terms (or SEO terms) reflect your focus. 
  • Use recommendations that match that focus. (You can hide and show specific recommendations.) 
  • Your LinkedIn profile does not have to be a complete résumé, nor does it have to reflect your entire life. 
  • Use the new Skills section to add skills – which are actually keywords people can use to find you. 
  • As Viveka says, “Use your LinkedIn Real estate!” The character counts for different sections: “Summary 2000, Specialties 500, Interests 750, Contact Me 2000.” 
  • If you have Honors and Awards, there are new sections for that. If you have volunteer experience, add that, too. 
  • If you are fluent in more than one language, you can have your profile in more than one language, too.
So if you like to train Labrador Retrievers but need to focus on finding a job as a COO, focus on the chief operating officer job search for now and retrieve the Retrievers later.

Solution No. 2

List your different careers / personalities and describe them concisely. If your different careers are somewhat related, this might be easier. For example, this might be a better solution if you are an off-Broadway actor at night and a voice-over artist by day. They are different careers, but one complements the other.
  • Match your history to the different careers. Group related job experiences together. They do not need to be chronological. 
  • Use keywords for both. 
  • Use add-on tools to showcase both, either individually or together

For example, use Presentations to explain your different careers, interests, history. Box.net is great for sharing work samples from within your profile. You have places for links to Twitter and three other links to blogs, online résumés, and other social media.

Solution No. 3

Use different social media for different fields.
  • Use LinkedIn for your “professional” focus. 
  • Use Facebook or Google+ personal pages (or business pages) for your alternate careers or interests, say for your Flea Market Antiques sideline. 
  • Create a business web page for your individualized greeting card line and Facebook for your professional oboe career (to use a real example). 
  • Use links to your different online sites to refer people to your other interests.

There is a danger here in fragmenting your social media exposure. If you want to create a unified SM appearance, this would not be the best choice.

Solution No. 4 for Job Hunters

Job hunters may need to be especially creative and careful, especially if you are looking for more than one type of job opening. Say you are doing freelance work and consulting while you are also looking for a full-time job in a similar or non-related career. Plus you are doing volunteer work and networking to find jobs and clients.

A full-time employer doesn’t want to hire you just for a full-time 40-hour-a-week job anymore. They want to pay you for 40 hours and expect you to be available for phone calls, “paper” work, and online telecommuting for another 20 to 30 hours a week. So, if they know you’ll be working every weekend at flea markets, or training dogs, or playing jazz gigs at night, they might not consider you a good prospect for their job. This may not be fair, but if you encounter this, then you should reconsider using Solution No. 1 above.

But even employers know life is complicated. Use your experience in multiple careers to show your ability to meet deadlines, juggle multiple tasks, and prioritize your schedule.

For example, my previous career as an orchestral bassoonist might not seem to have a lot of relevancy with a new career in nonprofit fundraising. Yet, I can discuss the fact that my musical career involved in long periods of self-directed reed making and practice followed by rehearsals taking minutely-detailed supervision under conductor/supervisors while working smoothly with a large team of co-workers. All this while intensely focused on meeting serious deadlines. (You can’t stand up in front of an audience and say, “Sorry, I didn’t get to practice as much as I wanted this week, but if you come back on Monday night, I can give you a highly polished performance.”)

Consider not posting résumés on your LinkedIn profile (with the Box application, or with
links to your online résumés). Instead, create a Marketing Statement, which might look similar to a résumé, but features a list of your 50 top employer prospects. (This might be a good place to use a task-based résumé format instead of a chronological format, too.)

Use this marketing statement to:
  • Get recommendations for contacts in these specific companies.
  • Get introductions to leaders in that field. 
  • Find other smaller/larger/regional employers who would complement your list, to expand your job search. 
  • Find similar employers in alternate geographic locations.
You can create marketing statements for more than one job area. For example, if you are an accountant with experience in corporate taxes and also serve on nonprofit boards – you could have one marketing statement (and list of target companies) for a tax accounting position, and another for a non-profit chief accounting position with experience in filling out IRS 990 forms.

So, when life is complicated, use that varied experience creatively to stand out from other job hunters, freelancers, consultants, gurus and workers on LinkedIn and elsewhere.

Tags: LinkedIn, profiles, job hunting, hiring, life

Thursday, January 19, 2012

Networking Styles Part 2, for Job Hunters


Finding your LinkedIn "Style" of Networking


PART II Your networking style if you are in a job search.

In our last post  we discussed the different styles of online networking, from timid to gregarious.

Your decision on which networking style you want to use should depend on your networking goals.  Your personality and approach to marketing Me, Inc., are also factors. Some people who are bashful in person-to-person networking (my kind of people, actually) may find online networking more comfortable. Those who are trying to create networks in new career fields or in other physical locations (say, Chicago, San Francisco, Boise, Lubbock or Shreveport) may find online networking and phone networking essential.

When is the best time to grow your network for a job hunt? This question is similar to the (Japanese, I believe) adage:

When is the best time to plant a tree? Twenty years ago.
When is the second best time to plant a tree? Today.

Likewise, the best time to grow your network for a job hunt was three or four years ago. The next best time is right now. (If you actually did start to network on LinkedIn, collect recommendations, and develop your profile years ago, congratulations! Now is a good time to get a bit more aggressive.)

If you are job-hunting, there are practical reasons for creating a larger network. Many companies are now using employee referrals to vet potential hires. Some companies even give bonuses to employees if those referrals result in hires. One of the current trends in HR circles is to use employee's connections to help find new employees instead of using expensive search services and recruiters

Therefore, to find connections from your list of target companies, you want to use the LinkedIn's Company listings. Look for people in your geographic area or work in the same locations you want to. Find out what professional (or other groups) they belong to that are of mutual interest. Join them.

If that seems too much like stalking, see if they have a Twitter or other social media link on their profile. If so, that's an invitation to connect with them there. Also check and see if they advertise themselves as a LION. If so, feel free to send them a personalized invitation. Note that some LIONs get so many requests to connect, it could be difficult to get noticed in the crowd. If they have a blog, that's also an invitation to read it and leave a comment.

Once you get to know these people, they could be great advocates for you if the right job opens up. (This is similar to the approach that Richard Bolles has espoused for many years in What Color Is Your Parachute?, way, way before online social networks.)

When you join professional groups on LinkedIn, if you have a free account LinkedIn may still put a few obstacles in your path to contacting 3rd degree connections. Mainly, they may hide the last names of 3rd degree (or further) connections and make it difficult to send them a message (unless it's one of their $10 InMail messages.) There are many ways around these restrictions, but one way is to connect with one or two LIONs in that group. (LION = LinkedIn Open Network.) Do that and nearly everybody in that group, however large, will be a 2nd degree connection. That's a good incentive to accept an invitation from a LION in that group, too. How do you know if a person is a LION? Look at their profile. Many LIONs actually post in their profile the term, LION, or announce that they accept all invitations.

You can also make it easier for other people to find you when they have the same problem of indentifying you. It’s easy. Just re-type your name in the Headline section (just below your name, next to your photo). You do that by clicking the Edit button next to your name when you edit your profile. This way if a group member points at your photo in a group, they might see your first name and last initial from the name field, but they will also see your full name in your headline. You can also add your full name to your links to your Twitter address and other accounts on your profile. This can make it much, much easier for people to find and identify you for jobs and networking.

Also, when people write you a recommendation on LinkedIn, simply ask them to use your full name in the recommendation. If an HR person is searching recommendations instead of entire profiles, your name will pop up there, too.

You can also be strategic in accepting invitations, especially if you get one of those boring, canned "I'd like to invite you to join my LinkedIn network" invitations. When you get that invitation, that could mean one of three things:

1. The person sending the invitation doesn't know how to personalize their invitation, especially when LinkedIn gives them the option to connect with people. (That means they’re a newbie and might not be particularly helpful to you.)

2. The person doesn't really care enough about you to send a personalized invitation, they just want to collect connections. (Why would you want to connect with somebody who won’t even take the time to personalize an invitation?)

3. They assume you are an open networker and will accept most if not all invitations. (A less impersonal, but still careless error unless, of course, you actually ARE an open networker.)


There actually is a fourth possibility: they clicked the wrong button and sent you an invitation by mistake. It does happen. Again, this is not usually a great way to start a networking relationship.

If you get one of these impersonal invitations from somebody, be strategic. Look at their profile. If that person is in your field or one of your groups, consider accepting the invitation and writing back, "I'm happy to connect. Was there a particular reason you sent me an invitation? How can I help you?" This could be a good way to start a conversation. If they don't write back in a reasonable time, you can always disconnect.

If that invitation is from a person in the HR field, they might be working strategically to build their network for their specialty, or they may be flailing, randomly sending out invitations to anybody they can find who is connected. Again, if they are a specialist in your field or in your region, consider accepting the invitation. If (as in some recent invitations I've received) they work in an entirely different part of the country (or world) and/or place clients in a field unrelated to yours, you can simply hit the Ignore button with a clear conscience.

When job hunting, you also need to make sure your profile is close to or at 100% completion. Use keywords for your occupation in your job descriptions and use those to make it easier for HR people to find you, too. There are other techniques we'll talk about in other posts, too.

If you are thinking of planting your tree now, start digging.

Tuesday, January 17, 2012

Networking Styles



Finding your LinkedIn "Style" of Networking

On LinkedIn, as elsewhere online, there are all kinds of networkers. Each has their own style, related to their networking goals and desires. One way to think of networking style is to think of a continuum of networking approaches ranging from a private, select group of contacts to a gregarious, recruit-everybody-into-my-personal -network style.

Since the beginning of LinkedIn, there have been emotional debates arguing Quantity vs. Quality. Although LinkedIn officially recommends caution when adding people to your network, they also reward those who collect many contacts by allowing them to see more connections when they search for people and make it easier for people to find you.

LinkedIn's official stance is to only invite people into your network that you know and trust. These people would include school and corporate alumni, co-workers, other academic connections, friends, and people from your live networks. We could call this the "LinkedIn is a dangerous place" approach.

"Power networkers" thumb their noses at LinkedIn's warnings, arguing that you wouldn't attend a live networking meeting and only talk to people you already know. The whole purpose of networking is to find new connections and learn new things. If you find somebody on LinkedIn you would like to talk to in real life, invite them into your network. (And some people would like to talk to everybody.) This could be called the "LinkedIn is a rich place of incredible diversity and knowledge" approach.

In reality, they are both right. The first approach is probably the one that LinkedIn's lawyers are comfortable with spreading. The second approach could make you vulnerable to corporate intelligence collecting, scams, people "stealing" your connections, and whatever it is that those people who create fake LinkedIn profiles do. However, it can also help you find lots of people willing to help you in your online endeavors.

The Quantity vs. Quality debate ignores the vast area inbetween the two extremes. It also ignores every person's networking goals. Your goals could vary greatly, and could include such things as:

  • Creating a network of trusted friends.
  • Helping mentor others in your field (or about LinkedIn).
  • Become a professional Go-To person in your field.
  • Support your blog.
  • Learn about your field of endeavor from the pros.
  • Find a new job.
  • Find a new career, find a job coach, find a mentor, or change careers.
  • Read current news in your field.

You could argue that no two people are online for exactly the same thing.

I think of networking style more as a continuum, ranging from a private, timid connection to a power networker. Somewhere in-between is a "Normal Networker" which could include you and me. Here are my four categories of networkers.


THE LURKER
The lurker is not a real networker. It could be somebody who just joined LinkedIn (or another service) and wants to look around and get a feel for things before proceeding. In many online discussion groups (or in many LinkedIn groups) this is not necessarily a bad approach.

The lurker could also be a person who created a LinkedIn profile because somebody else (perhaps their boss) told them to. They only have 1 to 3 connections in their network, which means they're not even trying. They do not join groups. They have no recommendations. Some have not even finished filling out their profile basics. (One profile I saw only had the person's initials and no viewable information. Ironically, he listed his career as "Communications.")



THE NOVICE NETWORKERS
They might also be referred to as Timid Connectors. Novice Networkers may network because they have to or because they are curious about all this talk of online networking, but they are not yet enthusiastic about it.

They have a few people in their network, but those may be people they already network with in person.

They might belong to a few discussion groups, but only participate occasionally.

They may connect only once a week or a couple of times a month. They're not growing their network and they're still trying to figure out what all the fuss is about.



THE NORMAL NETWORKER
This category includes NPLYOM's (Normal People Like You or Me).

These are gradually more active networkers, probably like you. You may have anywhere from 25 to 600 first level connections. Here are some strategies you can use to develop your network:

Don't invite everybody into your network, but DO try to get a variety of people (alumni, co-workers, other people in your field, some creative types, and a few Power Networkers) into your network.

Also join Groups so people can find you and contact you without having to use expensive InMails. Join several professional groups so you can find who the leaders are in your field, and so others in your field can find you also. There are several large groups (including some job search groups) which span many professions and are good just for connecting you to a diverse portion of LinkedIn.

Your LinkedIn profile should be at least 80% complete. Make sure it includes your basic contact info (whatever you feel comfortable sharing online), your full name some place other than the name field, connections to other services (I share my Twitter and Google+ IDs, but not my Facebook one, which I use mainly for older friends). Get a few recommendations if you can.

Answer questions in the appropriate user groups and collect some "Best Answer" credits and some Recommendations.

Grow your network gradually and steadily. Set LinkedIn to forward InMails, Invitations and Introductions via email and respond to them promptly.

Communicate with the people in your personal network from time to time, but don't pester them and NEVER send them sleazy marketing invitations.


POWER NETWORKERS
Often called LIONs on LinkedIn, for "LinkedIn Open Networkers," this group includes many HR recruiters, sales people, politicians, and other people who feel they want to have a huge network. They may also be bloggers, writers, speakers or other freelancers and get leads for future gigs online.

These people will normally allow almost anybody into their personal network. Some have thousands or tens of thousands of 1st degree contacts. They like being able to see everybody's profile on LinkedIn and to be able to find a connection with every company.

Some are very generous with their time on discussion groups and may spend hours per day on LinkedIn as well as other services.

Invite a couple of LIONs into your network and see your 3rd Level contacts grow while you sleep.

So it is important for you to decide what style of networker you want to be. That style can change as you mature as a networker. However, as you expand your style, it is difficult to dial it back from an open networker to a more moderate style. So proceed appropriately.

In the next post, we'll discuss how being in job search might be a good reason to change the way you network.

Thursday, December 29, 2011

Time for a LinkedIn Tune-up?




If you've been using LinkedIn for a while and you rely on it for your job search, to build your business, or just to build your network -- the end of December and early January might be a good time to give your profile its annual tune-up. (Thanks to members of the Twitter-based #LinkedInChat for several of these ideas. Join us on Tuesdays at 8:00 pm EST.)


Update your profile:
  • If you haven't already done it, add the new skills tool.
  • If you learned new skills this year, be sure to add them.
  • Also add any training you received, awards or commendations.
  • Update the links on your profile. If you haven't done it recently, check to make sure all your links work.
  • If you are working and have changed roles, update your headlines accordingly.
  • If you are looking for work, make sure your headlines reflect what you are currently looking for.
  • Rearrange the parts of your profile to emphasize what's important to you and your goals.

Other tune-up ideas:


Review your groups. Are they providing you with leads or information, expanding your reach, or providing inspiration (or fun)? If not, drop those and add better ones. With a rumored 1million groups on LinkedIn, you should find some good ones for you.

Take some free time and add tags to your connections. (In Contacts, in the left column, find "Tags" and click on "Manage."

Add an app to show off your work samples:
  • Box.net provides links to your uploaded sample files.
  • Google Presentations and Slideshare can be used to show off whatever you do. It can be as simple as one-page with your business card or as sophisticated as embedding a video of yourself.
  • If you blog, use the BlogLink or WordPress tool to show off your new blog posts.

If you already use Box.net or another site to share work samples, make sure your documents are up-to-date. You don't want stale material on your profile.


Check with your contacts and see if there is anyway you can help them.


If anybody on LinkedIn did you a good turn or gave you good service this past year, write them a recommendation.


If you are a veteran, go to the LinkedInlabs site and check out the new veterans apps.


If you are not a veteran, go to the LinkedInlabs site and check out the other experimental apps.


Consider writing one recommendation a week. It's a great way to pay it forward and you may get a few good recommendations back, too.


If you have other ideas for an annual check-up for your LinkedIn profile, please leave a comment describing it.


Now, please excuse me, I have to go to LinkedIn and start a tune-up.


Tags: LinkedIn, tune-up, profile, networking, job hunting

Wednesday, December 7, 2011

HR Predictions for 2012 May Change Job Hunters’ Strategies

I recently ran across the ERE.net site for Human Resource Professionals and a Dec. 5th post by Dr. John Sullivan , a frequent contributor to the site, a professor of management at San Francisco State University, and referred to by Fast Company as the "Michael Jordan of Hiring."

His post, “10 Predictions for 2012: The Top Trends in Talent Management and Recruiting” can be read here.  (By all means, read the article. I’ll wait right here.)

I read the article with great interest, not as an HR professional, but as someone who is both looking for work and writes frequently about the process of job hunting. Here are some of the ideas from his article and my responses on how job hunters may adjust to some of these changes to their benefit.

“It’s clear that Facebook, LinkedIn, and Twitter will play a dominate role in recruiting and development best practices in years to come.”

No surprise or prediction here, just a reminder that if you aren’t on at least two of the three services here, you may be at a distinct disadvantage in the job market.

Another not-so-surprising prediction is that mobile phones and tablets will be even more important in both business interaction and in training as more applications are developed that take advantage of the mobile market. My conclusion (again, not very surprising): a frugal job hunter trying to save money by not using a smart phone may be making a false choice when competing for jobs in 2012. Just as there should be more apps for work, there should be more new apps for job hunting and hiring in 2012 as well.

Prediction:Intense hiring competition will return in selected areas — global economic issues will persist for years to come, but the global war for talent will continue spiking in key regions an[d] industries... Australia and Southeast Asia — including India — continue to see dramatic demand for skilled talent.”

“In high tech inclusive of medical technologies, 2012 will see a significant escalation in the war for top talent…”

For some time, high tech and medical technologies have been the bright spots in the hiring market here in the states. Expect that trend to continue both here and around the globe. Those who speak two or more languages in these fields and are willing to relocate may be the most attractive in the international market.

Prediction:Retention issues will increase dramatically — almost every survey shows that despite high engagement scores, more than a majority of employees are willing to quit their current job as soon as a better opportunity comes along.…”

Expect more churn in the job market next year. As the job market begins to loosen, more employed people will leave for advancement in other companies; HR pros will be scrambling to fill the vacated position as well as any newly created ones.

Prediction: “Remote work changes everything in talent management — the continued growth of technology, social media, and easy communications now makes it possible for most knowledge work and team activities to occur remotely. Allowing top talent to work “wherever they want to work” improves retention and makes recruiting dramatically easier.”

Although Dr. Sullivan anticipates more remote work with current employees, the last several years have seen a great increase in telecommuting for freelance workers and team projects. Self-motivated knowledge-workers may be able, therefore, to cast a wider net in their job search beyond local businesses.

Prediction: “The need for speed shifts the balance between development and recruiting — historically, best practice within corporations has been to build and develop primarily from within. However, as the speed of change in business continues to increase ... talent managers will need to rethink the “develop internally first” approach.”

“In many cases, recruiting becomes a more viable option because there simply isn’t time for current employees to develop completely new skills. As a result, the trend will be to continually shift the balance toward recruiting for immediate needs and the use of contingent labor for short-duration opportunities and problems.”

Job applicants will need to focus on the specific skills that HR is looking for in order to fill those temp jobs. Focused résumés and cover letters will be essential and experience will be in demand, even for temp positions.

Prediction (paraphrased): In the past, referral programs and social media efforts have occurred separately, without coordination. Now, talent managers are looking at tapping their employees’ social media and networking connections and relying less on outside recruiters.

Those social media and live networking connections will be even more valuable as more companies tap into this resource for recruiting talent.

Prediction: “Organizations have never treated candidates as well as they did their customers, but the high jobless rate has allowed corporations to essentially abuse some applicants.” [Italics are mine] “As competition for talent increases and as more applicants visit employer criticism sites like Glass door.com, talent leaders will be forced to modify their approach.”

“At the very least, firms will more closely monitor candidate experience metrics as they realize that treating applicants poorly can not only drive away other high-quality applicants but it can also lose them sales and customers.”

So that abusive and/or non-responsive treatment at the hands of hiring managers in the past wasn’t just in your imagination. Finally, something might be done about it. (And nonprofit employers may finally realize that they should be treating their prospective employees more like they do their donors.)

Some other trends to watch (excerpts):

    • Expedited leadership development — as more baby-boom leaders and managers actually begin to retire, there will be increased pressure for expedited leadership development — specifically solutions that develop talent remotely using social media tools and within months rather than years. ...
    • Contingent workers — as continuous business volatility becomes the “new normal,” the increased use and the improved management of contingent workers will become essential for agility and flexibility. ...
    • Recruiting at industry events — as industry events return to popularity, recruiting at them will again become an effective tool for recruiting top and diverse talent.
    • Location software — talent managers will begin to realize that software that allows you to check-in and see who is within close geographic proximity has great value and many still unidentified uses.
    • Hire before they do — most firms will restrict their hiring until the turnaround actually begins. However, your firm must have a talent pool or pipeline developed, so that you can hire immediately and capture the top talent right before your competitors realize the downturn is over.

The Frugal Job Hunter’s Conclusions

These predictions, however well thought out and logical, are still only predictions. As we have seen in recent years, dramatic events can derail these trends. However, the thoughtful job hunter should watch for some changes:

Baby-boomer retirement should gradually accelerate in the near future, creating some leadership vacuums. Although businesses will be looking at new ways of developing current staff, they will look outside the organization when necessary. Contingency hiring (temp work) will only increase (as may temp-to-hire positions). Industry events and networking events will become even more important for job hunters to attend in 2012. Make it easy for local talent managers to find you. HR may be interviewing more people to help them build up talent pools for future contingencies rather than for immediate hiring.

Also, as pressure grows to promote talented employees to positions long-held by baby boomers, and the likelihood fewer workers will hold onto their jobs for security sake, and as internal training programs give way to outside hiring, prepare for more job opportunities (but just as much competition). However, in the short term, these trends may also boost temporary hiring with the use of telecommuting and off-site work, resulting in fewer benefits and less job security.

If you work in HR, prepare for more pressure to please your bosses, improve the interview experience for candidates, and build up a pool of potential candidates aided by your own fellow-workers’ networking connections.